Office

613.733.9100

susan@oneidteam.ca

alex@oneidteam.ca

201-1500 Bank Street

Ottawa, ON K1H 7Z2

Testimonials

Oneid Team
5.0
Based on 10 reviews
powered by Google
Ellen Lamarre
Ellen Lamarre
17:45 22 Sep 21
Our house was sold above asking in a day! The ONeid team was a pleasure to work with, and gave excellent strategic... advice for preparing, pricing and listing our house for sale.read more
Rajiv Gosine
Rajiv Gosine
18:44 17 Sep 21
Being located in the US, the Oneid team was able to handle every aspect of the sale process. They coordinated all... needed work and getting the property listed in a timely manner. Susan and Alex went above and beyond in all aspects. Highly recommendread more
Dylan DiNardo
Dylan DiNardo
23:15 03 Sep 21
Susan was excellent to work with. She helped me find my first home. I didn't know a lot going into the process and I... felt extremely lucky to have had the pleasure of working with someone as great as Susan. She put in 110% throughout the buying process and was patient enough to answer all of my annoying questions. I don't think i would have found the place I did without her help. Would definitely recommend!!read more
Haridas M K
Haridas M K
18:46 25 Feb 21
Sylvia T
Sylvia T
16:30 21 Dec 20
We worked with Alex Oneid on purchasing our first house in Ottawa. Although we weren’t first-time home buyers, there... was so much we needed to know about buying a house, in comparison to the condo process we went through the first time.Alex was knowledgeable, gave us lots of good information to consider, and professional opinions. I felt that he was genuinely looking out for our best interests. He was patient, and had great communication, always a text or call away, providing updates immediately and diligently.We got it done FAST, found a house within 1 week of starting to look, and closed 30 days later. Alex was supportive and on top of everything the entire way.Thank you, Alex and the Oneid team!!read more
George Anthony Desmond
George Anthony Desmond
18:06 08 Dec 20
We were in great hands working with the Oneid Team for the purchase of our first house! Alex made sure that my partner... and I were included every step of the process, and made himself available anytime we had questions or listings we were interested in. We're very thankful for the Oneid Team's professionalism, communication and dedication, would recommend!read more
Neal McKegney
Neal McKegney
17:48 07 Dec 20
The Oneid team is amazing! If you’re looking to buy or sell in Ottawa you can’t find a better team. They are incredibly... knowledgeable and focus on their clients’ wants/needs, working with them is a smooth experience, they truly care and treat you like family.read more
Nick Haince
Nick Haince
16:43 07 Dec 20
They treat you like family. Our purchase felt just as important to them as it did to us. Would highly recommend if you... are looking for someone you can trust with one of the biggest decisions of your life!read more
Banquo Yuen
Banquo Yuen
14:17 06 Dec 20
Next Reviews

“From my first inquiry about possibly selling our home, to listing and then selling, Susan helped guide me through this first time experience and provided me with sound, experienced advice. I continuously felt that she had my best interests at heart. She certainly has a gift for helping people feel reassured and informed through stressful times. I would highly recommend her services and attention to anyone looking to sell or buy. She knows her stuff, and she takes her time to get to know you and your needs.”

– Kelly (2018)

“Time for the next chapter. Thanks to excellent advice, guidance and assistance from my agent (Susan Oneid) my house sold in less than a day. It will be tough to leave Ottawa and all my friends, but I am looking forward to returning to home.”

– Malcolm (Fall 2017)

“My wife and I recently sold our home and had the pleasure of using Susan Oneid as our agent. Her experience, professionalism, attention to detail, patient guidance, enthusiasm and wonderful sense of humour was truly remarkable throughout the process. Susan helped make the home selling experience far more enjoyable and less stressful than expected and her tireless efforts helped us reach our target price. If you are in need of a real estate agent, do yourself a huge favour and hire Susan – she is simply the best!”

– Chantal and Bruce (Spring 2017)

“Susan Oneid acted as my realtor for my first condo purchase. Knowledgeable, efficient and effective, she was a consummate professional from day one, when she took the time to carefully assess my needs and my preferences. Acting as my realtor undoubtedly posed an interesting challenge for her since I am mostly blind and cannot assess a property like most people can. But Susan adapted very well, compensating effectively for my inability to visually assess a space with descriptions geared to my needs and preferences so detailed that I felt well able to gage whether a prospective purchase would be right for me. Susan was also helpful above and beyond her role as realtor, able to provide very sound advice on a whole range of issues related to buying property and to give excellent recommendations for other professionals, such as inspectors and painters. Everyone she recommended was as competent and professional as she was. It really was a pleasure doing business with her.”

– Patrick (Spring 2014)

Oneid Team
5.0
Based on 10 reviews
powered by Google
Ellen Lamarre
Ellen Lamarre
17:45 22 Sep 21
Our house was sold above asking in a day! The ONeid team was a pleasure to work with, and gave excellent strategic... advice for preparing, pricing and listing our house for sale.read more
Rajiv Gosine
Rajiv Gosine
18:44 17 Sep 21
Being located in the US, the Oneid team was able to handle every aspect of the sale process. They coordinated all... needed work and getting the property listed in a timely manner. Susan and Alex went above and beyond in all aspects. Highly recommendread more
Dylan DiNardo
Dylan DiNardo
23:15 03 Sep 21
Susan was excellent to work with. She helped me find my first home. I didn't know a lot going into the process and I... felt extremely lucky to have had the pleasure of working with someone as great as Susan. She put in 110% throughout the buying process and was patient enough to answer all of my annoying questions. I don't think i would have found the place I did without her help. Would definitely recommend!!read more
Haridas M K
Haridas M K
18:46 25 Feb 21
Sylvia T
Sylvia T
16:30 21 Dec 20
We worked with Alex Oneid on purchasing our first house in Ottawa. Although we weren’t first-time home buyers, there... was so much we needed to know about buying a house, in comparison to the condo process we went through the first time.Alex was knowledgeable, gave us lots of good information to consider, and professional opinions. I felt that he was genuinely looking out for our best interests. He was patient, and had great communication, always a text or call away, providing updates immediately and diligently.We got it done FAST, found a house within 1 week of starting to look, and closed 30 days later. Alex was supportive and on top of everything the entire way.Thank you, Alex and the Oneid team!!read more
George Anthony Desmond
George Anthony Desmond
18:06 08 Dec 20
We were in great hands working with the Oneid Team for the purchase of our first house! Alex made sure that my partner... and I were included every step of the process, and made himself available anytime we had questions or listings we were interested in. We're very thankful for the Oneid Team's professionalism, communication and dedication, would recommend!read more
Neal McKegney
Neal McKegney
17:48 07 Dec 20
The Oneid team is amazing! If you’re looking to buy or sell in Ottawa you can’t find a better team. They are incredibly... knowledgeable and focus on their clients’ wants/needs, working with them is a smooth experience, they truly care and treat you like family.read more
Nick Haince
Nick Haince
16:43 07 Dec 20
They treat you like family. Our purchase felt just as important to them as it did to us. Would highly recommend if you... are looking for someone you can trust with one of the biggest decisions of your life!read more
Banquo Yuen
Banquo Yuen
14:17 06 Dec 20
Next Reviews

“I consider myself extremely lucky to have had Susan Oneid referred to me. From day one she went above and beyond my expectations. Whether it was creating a home comparison spreadsheet, explain the ins and outs of first time home buying, or meeting me last minute to discuss my concerns, Susan always gave 150%! When I found a property that I thought was the one, I sent it to my brother, who sent back a list of questions (more for consideration, as I am so new to the game); I sent them on to Susan, thinking she might answer one or two. She answered every single one, and if the answer wasn’t obvious to her, she found it from the right source. I would recommend her to anyone interested in buying (or selling) a home. She is a consummate professional who is also really fun to work with – I look forward to having her over for coffee in my new home!!”

– Vicky (April 2014)

Sold on Barnes

“I consider myself extremely lucky to have had Susan Oneid referred to me. From day one she went above and beyond my expectations. Whether it was creating a home comparison spreadsheet, explain the ins and outs of first time home buying, or meeting me last minute to discuss my concerns, Susan always gave 150%! When I found a property that I thought was the one, I sent it to my brother, who sent back a list of questions (more for consideration, as I am so new to the game); I sent them on to Susan, thinking she might answer one or two. She answered every single one, and if the answer wasn’t obvious to her, she found it from the right source. I would recommend her to anyone interested in buying (or selling) a home. She is a consummate professional who is also really fun to work with – I look forward to having her over for coffee in my new home!!”

– Vicky (April 2014)

Corbett Family Christmas
“We are tremendously grateful to Susan for helping us to sell our house during a slower period in the Ottawa real estate market. Having already purchased a home to move into, we were quite nervous and Susan helped us so much with her knowledge, friendly spirit and professionalism. She worked non-stop on our behalf to ensure our house was sold in good time. Susan was our agent when we bought our wonderful first home and we so enjoyed working with her again to sell it a few years later. We most highly recommend her.”
– Stephanie and Tom (December 2012)

“Thank you for following up on everything but more generally for all of your support. Buying a house is a big decision, but in our case finding the right house to raise our first child made this big decision even more important. We appreciate you taking the time to tour us through every house we were interested in and responding to our e-mails and calls so promptly. You made the experience a pleasant one.  Keep in touch.”

– Jo & Ray (Nov 2012)

the Hellecalfest
“Us: New home buyers, commitment-phobic, and [somewhat] clueless. Susan: Experienced, professional, and knowledgeable. We were recommended to Susan by a friend, and a few days after our first meeting, we found out that two other (unrelated) friends had used Susan as their agent, with great results and glowing reviews. Susan worked with us for 14 months before we finally found and bought our first home. Susan patiently brought us to multiple viewings and open houses, and put up with a pregnant Kim [“I need snacks! I need to sit down!”] and eventually, a newborn baby girl [“can I change Robyn on the lawn?’]. What we appreciated most about Susan was not only that she was very down-to-earth and honest, but also that she never once pressured us into buying a house. Eventually, Susan found us a lovely home in which to raise our growing family. Susan has since become a friend, someone whose company and fantastic sense of humour we truly enjoy. Thank you, Susan!”
– Kim, Ryan, and Robyn
Chubaty 2011
“Susan Oneid helped us keep our sanity in the crazy real estate market in Ottawa. We had given up hope that we could afford a real home with a yard for our son. She was instrumental in finding our perfect home, and essential for the quick sale of our townhouse. She went above and beyond the call for our family. We couldn`t have done it without her. She is simply the best in the business, we were lucky to find her and will never use another agent in our lifetime. Thank you Susan!”
– Tracy, Justin and Noah Chubaty
Mireille and Peter
“We worked with Susan for over a year to find the perfect house for our new family. I can’t remember the number of houses that we had visited together before finding the perfect one, but let’s just say it was many. Every time we went to visit a house, she showed up ahead of time, enthusiastic, knowledgeable about the community, with all information necessary at hand. It felt like we were shopping for a home with a friend and not just someone who wanted to ‘sell us’ a house. She provided advice on all things relating to the house and neighbourhood. She made sure to know our likes and dislikes, which made it easy for her to recommend places for us to see. She actually ‘found’ our new place for us. She has exceptional customer services skills, following up on any inquiry, always with a smile. Her helpfulness is unparalled, and this was most evident when we had put our house for sale. Two days after the “for sale” sign had been up, we had a major water leakage problem in our basement. Susan and her husband were over in less than an hour to help with resolving this problem. Our basement was back to normal in less than two weeks and Susan sold our house just a few days after that. I can go on and on about the countless things she has done to make this experience, selling our home and buying a new one, a very pleasurable one. We highly recommend her to anyone who is looking for an exceptional real estate agent”
– Peter, Mireille and LT Khouri

“41 showings in 4 days! That could easily sum up the adventure of our home buying and selling experience. When we first met with Susan we knew what type of house we wanted – the size, the price, and the location. At the time we were facing a competitive market with limited inventory in the area. After three bidding wars and three offers, Susan helped us find our new home. Which we love! Her knowledge, experience, sense of humour and professionalism made the whole process enjoyable and educational. Working with Susan to sell our house was a pleasure. She helped us stage the house, took gorgeous photos and had a perfect marketing strategy. Coordinating so many showings while always taking into consideration we had a 9 month old in tow was very much appreciated. Susan’s guidance throughout the entire process was invaluable. From day one she recognized our needs, met our expectations, and had our trust. We couldn’t recommend anyone better to work with.”Her helpfulness is unparalled, and this was most evident when we had put our house for sale. Two days after the “for sale” sign had been up, we had a major water leakage problem in our basement. Susan and her husband were over in less than an hour to help with resolving this problem. Our basement was back to normal in less than two weeks and Susan sold our house just a few days after that. I can go on and on about the countless things she has done to make this experience, selling our home and buying a new one, a very pleasurable one. We highly recommend her to anyone who is looking for an exceptional real estate agent”

– Karen & Nick
“The three of us are grateful for the opportunity we had to work with Sue. Her experience and professionalism helped us decide which valuable characteristics were important to us in the Ottawa real estate. Sue really made us feel like she put in as much effort as she would if she was searching for her own property. Thanks again Sue for doing such a great job and becoming a great friend.”
– The Haince’s
“Susan went above and beyond for me on more than one occasion. Not only was it fun to work with her when I purchased my first home, she managed to find the perfect house for us while respecting that we needed to go through our own patient process. And when we needed to sell our first home due to some very painful circumstances, Susan was equally there for me going well above and beyond what I would expect of any real estate agent. I would never hesitate to recommend her to any one and will most certainly use her again when the time is right for me to purchase another home. For me, I have found the only real estate agent I want to work with!”Her helpfulness is unparalled, and this was most evident when we had put our house for sale. Two days after the “for sale” sign had been up, we had a major water leakage problem in our basement. Susan and her husband were over in less than an hour to help with resolving this problem. Our basement was back to normal in less than two weeks and Susan sold our house just a few days after that. I can go on and on about the countless things she has done to make this experience, selling our home and buying a new one, a very pleasurable one. We highly recommend her to anyone who is looking for an exceptional real estate agent”
– Gundel Lake M.S.W, R.S.W, Psychotherapist